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Negotiation Skills

$60
Self-Paced | Certificate2 Course Hours | 4 Weeks
Man and woman shaking hands to close a deal

Description

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word “negotiation,” the truth is that we negotiate all the time. For example, have you ever: Decided where to eat with a group of friends? Decided on chore assignments with your family? Asked your boss for a raise?

These are all situations that involve negotiating! This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

learning Outcomes

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

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Home LinkThe BWS is a Division of Yavapai College.Go to yc.edu

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