Home Link

For Businesses

Business Services

Helping the Businesses in our Community.

Regional Services

Everything you need to know to grow in Yavapai County.

Grant Assistance

From grant research to writing services.

Data and Analytics

Research for sustainable business growth.

Quest Grant

Learn for free and earn certificates with QUEST!

About Yavapai County

Everything you need to know about commerce Yavapai County.

For Employees & Job Seekers

Career Resources

Personalized training, career counseling, scholarships, and more!

On-Demand Courses

Learn new skills and get ready for your next career move.

Job Fairs and Events

Connect with employers through local job fairs and career events.

Hot Jobs

Top Jobs, Occupations, and Skills in Yavapai County

Job Postings

Browse current job openings from local employers


Loading upcoming events...

On-Demand Training

On-Demand Course Options

See and compare the different course bundles and trainings available through the BWS

On-Demand Industry Training

On-demand courses tailored to the fastest growing industries in Yavapai County

Leadership Ladder Course Bundles

Course bundles that teach technical and soft skills to current and future leaders

A la carte Courses

Choose your own individual courses.

Subject Matter Expert

Train employees and businesses in leadership, professional development, communication, and more

Back to all courses

PM Skills®: Interpersonal Skills for Project Leaders

Self-Paced3 Course Hours | 12 Weeks
View Course
Project Management
PM Skills®: Interpersonal Skills for Project Leaders


Successful project leaders understand that, to help their teams meet their objectives, they'll need to employ solid leadership and interpersonal skills that aid and empower the team's members. They'll have to apply sound delegation and facilitation strategies that allow the project staff to stay focused and remain on task. They'll need to make use of strong conflict resolution and negotiations training to address any issues that could hinder team production. And they'll have to demonstrate ethical leadership and compliance qualities that project participants can look to to guide their decisions and actions.

This self-paced, fully online course will help learners explore the key leadership and interpersonal skill set project leaders use to oversee projects and organize teams successfully. They'll get an overview of the behaviors that support project management, which will allow them to productively address problems, keep teams on track, and build trust among their coworkers, colleagues, and stakeholders.


  • PMI PDUs: 3
    • Leadership PDUs: 1.75
      • Strategic & Business Management PDUs: 0.75
        • Technical PM PDUs: 0.5
          • IACET CEUs: 0.3
            • HRCI Credits: 3
              • SHRM PDCs: 3


                • Mobile-friendly
                • Audio-enabled
                • Badge and credit-awarding
                • Fully accessible
                • Games & Flashcards
                • Expert-supported
                • Video content

                learning Outcomes

                • Describe the skills that project leaders use to support project performance.
                • Apply and evolve team leadership strategies to ensure effective team guidance.
                • Demonstrate how delegated authority can enhance project execution and production.
                • Explain how empowerment can help teams achieve both short-term and long-term goals.
                • Identify how servant leadership allows project teams to meet objectives and reach their full potential.
                • Employ facilitation techniques that will aid in decision-making and meeting management.
                • Summarize negotiation strategies that will result in winning outcomes for all parties.
                • Implement tools and techniques to resolve organizational conflict.
                • Understand the role that ethical conduct and responsibility play in effective team management and leadership.

                related courses

                Home LinkThe BWS is a Division of Yavapai College.Go to yc.edu

                Sign up for the BWS Newsletter

                Stay in touch with the BWS and learn how we are impacting our community!
                Contact Us