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Nonprofit Skills™: Public-Facing Communication for Board Members

Self-Paced3 Course Hours | 12 Weeks
View Course
Nonprofit Management
Nonprofit Skills™: Public-Facing Communication for Board Members


This course will provide you with the knowledge and skills required for effective public communication. We will examine the key roles and responsibilities of nonprofit boards in public communication and describe the ways in which board members can earn and maintain public trust. We will also discuss best practices for creating a communications plan and describe various channels for communication. Finally, we will identify strategies for reaching a diverse audience and explore best practices for handling crisis communications.


  • IACET CEUs: 0.3
    • HRCI Credits: 3
      • SHRM PDCs: 3
        • CFRE Points: 3


          • Mobile-friendly
          • Audio-enabled
          • Badge and credit-awarding
          • Real-world case studies
          • Fully accessible
          • Games & Flashcards
          • Expert-supported
          • Video content

          learning Outcomes

          • Describe the role of the board in communicating with the public
          • Outline the types of information that nonprofit boards are required to share publicly
          • Demonstrate how to incorporate the mission into public communication efforts
          • Explain how board members can maintain public trust and transparency in their organizations
          • List the different channels that board members can use to communicate with the public
          • Describe key elements of communication policies
          • Explain the steps for creating a communications plan
          • Describe best practices for public speaking as a board member
          • Identify strategies for handling crisis communication
          • List key measurements for evaluating communication performance

          related courses

          Home LinkThe BWS is a Division of Yavapai College.Go to yc.edu

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